Refund & Cancellation
OX Softwares offers to its customers a 30-day money-back guarantee for all the extensions. The customer can require repayment of the price of the extension without stating any reason during 30 days.
Your refund request will be handled within 7 business days.To request a refund please submit a request containing your Order ID, Transaction ID or Payer email address via our Support system.
Refund is not applicable after 30 days since the date of your order purchase.
The fees for subscriptions, installation, configuration, conflicts resolution and customization services are not refundable.
- In case of failed transactions or double realization of account for the same order, the total deducted amount will be refunded.
- In case of cancelled order/failed transactions, the bank/card transaction charges of the buyer, if any, is likely to be forfeited
- OX SoftwareS offers no guarantees whatsoever for the accuracy or timeliness of the refunds in the buyers card/account
- In case of part cancellations, the amount refunded will be corresponding to the partcancellation