OX-logo

Refund & Cancellation

👉

OX Softwares offers to its customers a 30-day money-back guarantee for all the extensions. The customer can require repayment of the price of the extension without stating any reason during 30 days.

👉

Your refund request will be handled within 7 business days.To request a refund please submit a request containing your Order ID, Transaction ID or Payer email address via our Support system.

👉

Refund is not applicable after 30 days since the date of your order purchase.

👉

The fees for subscriptions, installation, configuration, conflicts resolution and customization services are not refundable.

  • In case of failed transactions or double realization of account for the same order, the total deducted amount will be refunded.
  • In case of cancelled order/failed transactions, the bank/card transaction charges of the buyer, if any, is likely to be forfeited
  • OX SoftwareS offers no guarantees whatsoever for the accuracy or timeliness of the refunds in the buyers card/account
  • In case of part cancellations, the amount refunded will be corresponding to the partcancellation